Question 1

What is Infinite Connections LLC and how does it work?

Accepted Answer

Infinite Connections LLC is the world's only family legacy preservation platform with Intelligent Delivery Protection. We help families preserve memories, create future messages, and build interactive family trees. Our unique system ensures messages are delivered at the perfect time - not too early to worry, not too late to miss.

Question 2

What is Intelligent Delivery Protection?

Accepted Answer

Intelligent Delivery Protection is our exclusive 3-stage verification system: 2-day advance reminder, 24-hour confirmation request, and respectful delivery assumption. This technology is found nowhere else in the world and ensures your future messages reach loved ones at the perfect moment.

Question 3

Is there a free plan available?

Accepted Answer

Yes! Our Free Forever plan includes unlimited voice messages for future generations with full Intelligent Delivery Protection. Upgrade to Memory Plus ($24.95/3mo) or Complete Legacy ($31.95/3mo) for additional features like Memory Vault, AI analysis, Family Tree, and Digital Scrapbooks.

Question 4

How do I create and schedule future messages?

Accepted Answer

Simply record your voice message, specify the recipient (email or phone), choose your delivery date, and our Intelligent Delivery Protection handles the rest. You can schedule messages for birthdays, graduations, weddings, or any future milestone. Edit delivery details anytime before the scheduled date.

Question 5

Can I invite family members to collaborate?

Accepted Answer

Absolutely! Send family invitations with custom permissions (Viewer, Editor, or Admin). Family members can contribute memories, help build the family tree, and collaborate on preserving your shared legacy. Track invitation status and manage permissions easily.

Question 6

What types of memories can I preserve?

Accepted Answer

Preserve photos, videos, documents, voice recordings, and written stories. Our AI analyzes content for emotional themes and creates meaningful connections between memories. Build digital scrapbooks, organize by mood, and discover patterns in your family's emotional journey.

Question 7

Is my family data secure and private?

Accepted Answer

Yes, we use 256-bit SSL encryption and follow strict privacy protocols. Your family data belongs to you - we never sell or share personal information. All content is stored securely with regular backups. You can export or delete your data anytime.

Question 8

How does the AI memory recommendation system work?

Accepted Answer

Our AI analyzes photos, voice recordings, and text for emotional themes like joy, nostalgia, love, and pride. It identifies connections between memories based on emotions, people, locations, and events, then suggests related content and family activities to strengthen your legacy.

Question 9

Can I print my family tree and memory books?

Accepted Answer

Yes! Our professional printing services offer family tree prints (8x10 to 24x36), memory books (softcover to luxury leather), and scrapbook printing. Choose from various materials including canvas, metal, and acrylic. Free shipping on orders over $75.

Question 10

How does this help families dealing with dementia or Alzheimer's?

Accepted Answer

Our platform provides specialized support for dementia families by preserving precious memories before they're lost, recording elder voices and stories, creating future messages for important milestones, and helping families document life stories while loved ones can still share them. AI analysis helps organize memories by emotional themes for easier reminiscence therapy.

Question 11

Can I create posthumous messages for after I'm gone?

Accepted Answer

Yes, our platform specializes in posthumous communication. Record voice messages for future birthdays, graduations, weddings, or any milestone. Our Intelligent Delivery Protection ensures messages reach loved ones at the perfect time, providing comfort and connection across generations even after you're gone.

Question 12

How do I preserve elder stories and family history?

Accepted Answer

Use our elder interview tools to record life stories, preserve oral family history, and document generational wisdom. AI transcription converts spoken stories to searchable text, while our family tree builder connects stories to relatives. Create digital scrapbooks and memory books to preserve family heritage for future generations.

Question 13

What support is available for grief and memorial preservation?

Accepted Answer

Our platform offers grief support through memorial message creation, memory lane preservation, and digital inheritance management. Families can collaboratively preserve memories of loved ones, create tribute scrapbooks, and schedule future memorial messages for anniversaries and special dates.

Question 14

How do I cancel my subscription?

Accepted Answer

Cancel anytime with no long-term contracts or obligations. Your Free Forever plan features remain active, and you keep access to all previously created content. Contact support at 1-855-970-7905 or Legacies@infiniteconnections.org for assistance.